Zen Casino Cookie Policy – How We Use Cookies on Our UK Site

This Cookie Policy explains how Zen Casino uses cookies and similar tracking technologies when you visit our website in the United Kingdom. Understanding how cookies work helps you make informed decisions about your privacy and browsing experience. We are committed to being transparent about the data we collect and why we collect it. This page outlines the types of cookies we use, their purposes, and how you can control or disable them at any time.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They allow the site to remember your preferences, keep you logged in, and gather analytical data about how the site is used. Cookies can be set by Zen Casino directly (first-party cookies) or by third-party services we work with, such as analytics providers and advertising networks. They are widely used across the internet and are an essential part of how modern websites function.

Types of Cookies We Use

Zen Casino uses several categories of cookies to deliver a smooth and personalised experience for our UK players.

Strictly necessary cookies are essential for the website to operate correctly. These cookies enable core functions such as account login, session management, and security features. Without them, certain parts of the site would not work properly, and these cookies cannot be disabled.

Performance and analytics cookies help us understand how visitors interact with Zen Casino. We use tools such as Google Analytics to collect anonymised data about page visits, time spent on the site, and navigation paths. This information helps us improve our content and services.

Functional cookies remember your preferences and settings, such as your chosen language or region. They allow us to provide a more personalised experience each time you return to the site.

Targeting and advertising cookies are used to deliver relevant promotions and advertisements. These cookies track your browsing habits across websites to help us and our partners show you content that may be of interest to you as a UK player.

Third-Party Cookies

Some cookies on Zen Casino are placed by third-party providers, including payment processors, customer support tools, and marketing platforms. These third parties have their own privacy and cookie policies, and we encourage you to review them separately. We do not have direct control over third-party cookies once they are set on your device.

You can control and manage cookies through your browser settings at any time. Most modern browsers allow you to block or delete cookies, though doing so may affect the functionality of certain features on Zen Casino. You can also update your preferences through our cookie consent banner, which appears when you first visit the site. For more detailed guidance, please visit the Information Commissioner's Office website at ico.org.uk.

Zen Casino reserves the right to update this Cookie Policy periodically to reflect changes in technology, legislation, or our business practices. Any significant changes will be communicated clearly on this page, and we recommend reviewing it regularly. Continued use of our site after updates have been posted constitutes your acceptance of the revised policy.

Frequently Asked Questions

Do I have to accept cookies to use Zen Casino?

Strictly necessary cookies are required for the site to function, so these cannot be declined. However, you can choose to opt out of performance, functional, and advertising cookies through your browser or our cookie settings tool without losing access to the core features of the site.

How long do cookies stay on my device?

Cookie duration varies depending on the type. Session cookies are deleted when you close your browser, while persistent cookies may remain on your device for a set period, typically ranging from a few days to several months. Details of each cookie's lifespan can be found in our full cookie list available upon request.

If you have any questions or concerns about how Zen Casino uses cookies, please contact our customer support team. You also have the right to lodge a complaint with the Information Commissioner's Office if you believe your data privacy rights have not been respected.